Return Policy

Pawz Expressions allows returns provided that return requests are made within seven days from the date merchandise is received and that you follow these instructions: All returned merchandise must be unworn, unused, and in original condition with all original tags attached. Pawz Expressions has the right to refuse return of any merchandise that Pawz Expressions determines does not meet these requirements. Sale items, promotional items, and custom orders are not returnable and thus all sales of this merchandise are final.

Original shipping and handling costs are not refundable and you are responsible for all shipping and handling costs associated with merchandise returns or exchanges. At the time of return, you may specify your preference for either (1) receiving a credit in your original form of payment or (2) exchanging the returned merchandise. How to return an item:

1. E-mail us at info@PawzExpressions.com to receive a Return Authorization Number (RA#). Please be aware that the issuance of an RA# does not guarantee that the merchandise will be accepted for return or that the charge for the merchandise will automatically be credited back to your credit card. You will be notified of acceptance once the merchandise has been returned and inspected by Pawz Expressions.
2. Please print out the e-mail containing the RA# and include that with your full name, address, phone number, e-mail address, and reason for return along with the returned merchandise. Merchandise must be shipped securely packaged, pre-paid, and insured, and must be received by Pawz Expressions within five days of receipt of RA#. Merchandise must be sent to the following address:
   Pawz Expressions, Inc.
   20701 North Scottsdale Road, Suite 107-156
   Scottsdale, AZ 85255

*Please note that RA# must be legibly written on the outside of the return package to ensure proper and timely handling of the return. Returned merchandise will not be processed nor will any refunds be made without an RA#. If your return request is approved, unless an exchange is requested, all refunds will be made in the method of original payment. Only the value of the merchandise and sales tax, minus any discounts, if any, will be refunded. Shipping and handling charges and import duties are not refundable.